Nikon expands their D750 recall to cover a much longer manufacturing period

John Aldred

John Aldred is a photographer with over 25 years of experience in the portrait and commercial worlds. He is based in Scotland and has been an early adopter – and occasional beta tester – of almost every digital imaging technology in that time. As well as his creative visual work, John uses 3D printing, electronics and programming to create his own photography and filmmaking tools and consults for a number of brands across the industry.

d750_recall

Nikon USA have announced that they are expanding their recall of Nikon D750 bodies to cover those manufacturered over a significantly longer period of time.

Since the silent recall of the D750 in January of last year, Nikon announced an official recall in June covering cameras produced in October and November of 2014, warning that they “may not function normally”.

This has now grown to cover potentially all D750 bodies manufactured between October, 2014 through to June, 2015.

Nikon’s updated recall announcement states :

In July of 2015, we announced that the shutter in some Nikon D750 digital SLR cameras manufactured in October and November of 2014 may not function normally, sometimes resulting in shading of a portion of images. Since that time, we have learned that the same issue may also affect D750 cameras manufactured from December, 2014 through June, 2015.

For those who have already purchased a D750 and would like to have their camera serviced for this issue, Nikon service centers will service cameras as indicated below. We sincerely apologize for any inconvenience this issue may have caused.

While there are probably a great many number of D750 bodies not affected by this issue, Nikon do provide a service to check your serial number against their database to confirm whether or not your camera might be affected.

If your D750 camera may be affected, as confirmed with the serial number check above, you will be provided with the necessary information to obtain service for this issue free of charge. Once your D750 camera is received by Nikon, your D750 camera’s shutter will be examined and replaced, and your D750 camera returned to you free of charge, even if your D750 camera warranty has expired.

Even if you’re not noticing any issues with your D750, it’s worth checking out the serial number, and sending it back if Nikon shows it to be an affected body.

With the issues that plagued the Nikon D600, going as far as replacing them for free with the D610 as part of a class action settlement, and the amount of problems that have also followed the D800 around, it seems that Nikon can’t seem to catch a break lately.

Let’s hope that the release date push for the D500 is a sign that Nikon are attempting to prevent it from having a similar fate and are fixing issues before they become a problem.


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John Aldred

John Aldred

John Aldred is a photographer with over 25 years of experience in the portrait and commercial worlds. He is based in Scotland and has been an early adopter – and occasional beta tester – of almost every digital imaging technology in that time. As well as his creative visual work, John uses 3D printing, electronics and programming to create his own photography and filmmaking tools and consults for a number of brands across the industry.

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4 responses to “Nikon expands their D750 recall to cover a much longer manufacturing period”

  1. Vertex Avatar
    Vertex

    In January 2015 Nikon announced that some previously made Nikon D750 cameras had a problem with bright light sources near the top of the frame, and that this produced a pronounced cut-off flare in images. Nikon pulled inventory from dealers and stopped production of the camera for a time while dealing with the problem and offered to fix any cameras so affected. At the time, there was discussion by Nikon that cameras made after September 2014 should be okay.

    In July 2015 Nikon re-issued the service advisory to include cameras made in October and November of 2014.

    At the end of February 2016 Nikon again re-issued the service advisory to include cameras made from December 2014 to June 2015, a period in which supposedly changes had been made at the factory.
    NIKON.. i am recalled… indeed

  2. Alan Avatar
    Alan

    My camera is among the recalled ones. I trusted Nikon when they told us that the issues were fixed. So I bought the camera. It turns out, the issue is still present. Will the issue be fixed properly? At this point? Who knows? Lottery ticket anyone?

    1. Kaouthia Avatar
      Kaouthia

      Even if you’re not seeing any symptoms yet, I’d still send it in if it’s an affected serial number. At least you’ll get a new shutter mechanism out of it. :)

      1. Alan Avatar
        Alan

        Oh! It is in a box already on it’s way to Nikon. I’m not going to risk my hard earned dollars on yet another gamble.
        They say it needs fixing, I’m fixing it.