Nikon issues recall for some Z6 & Z7 mirrorless cameras over VR issues

May 16, 2019

John Aldred

John Aldred is a photographer with over 20 years of experience in the portrait and commercial worlds. He is based in Scotland and has been an early adopter – and occasional beta tester – of almost every digital imaging technology in that time. As well as his creative visual work, John uses 3D printing, electronics and programming to create his own photography and filmmaking tools and consults for a number of brands across the industry.

Nikon issues recall for some Z6 & Z7 mirrorless cameras over VR issues

May 16, 2019

John Aldred

John Aldred is a photographer with over 20 years of experience in the portrait and commercial worlds. He is based in Scotland and has been an early adopter – and occasional beta tester – of almost every digital imaging technology in that time. As well as his creative visual work, John uses 3D printing, electronics and programming to create his own photography and filmmaking tools and consults for a number of brands across the industry.

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Today’s a big of a mixed day for Nikon. On the good side, the Nikon Z6 & Z7 has just received a new firmware giving it Eye-Detection Autofocus. On the bad, Nikon has just issued a recall stating that some Z6 & Z7 cameras are having VR issues. Issues that can’t be solved with a quick firmware update. You’ll need to send it back to Nikon to get it sorted.

The “Technical Service Advisory” reads…

Issue
While Nikon has taken great measures to assure the high quality expected of Nikon products, it has come to our attention that the vibration reduction (VR) feature in some Nikon Z 6 and Z 7 cameras may not function fully. We sincerely apologize for any inconvenience this may have caused.

Resolution
Nikon has resolved this by making available corrective service for affected Z 6 and Z 7 cameras free of charge, including the cost of shipping an affected Z 6 and Z 7 camera to Nikon as well as its return, even if your Z 6 or Z 7 camera warranty has expired.

You can read the full advisory here.

At least Nikon is covering all of the shipping costs both to return the camera them and then send it back to you again.

Not all Nikon Z6 and Z7 cameras are affected with this issue, and Nikon has provided a couple of serial number checkers so that you can check if you own an affected body.

If you’re not sure where the serial number is located, Nikon has provided a handy diagram (hint: It’s under the LCD).

If you own a Z6 or Z7, or you happen to buy one in the future be sure to check your body’s serial number and get in touch with Nikon if yours is on the list.

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John Aldred

John Aldred

John Aldred is a photographer with over 20 years of experience in the portrait and commercial worlds. He is based in Scotland and has been an early adopter – and occasional beta tester – of almost every digital imaging technology in that time. As well as his creative visual work, John uses 3D printing, electronics and programming to create his own photography and filmmaking tools and consults for a number of brands across the industry.

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2 responses to “Nikon issues recall for some Z6 & Z7 mirrorless cameras over VR issues”

  1. Martin Roth Avatar
    Martin Roth

    I don’t think mine’s on the list. It says Canon on the front ?

    1. TheMeckMan Avatar
      TheMeckMan

      Exactly, your IBIS is completely non-functional while my non-affected Z6 works with every piece of glass I’ve attached to it (EF, F, Leica, you name it)…