Nikon expands their D750 recall to include newer cameras. Again

Jul 13, 2017

Dunja Djudjic

Dunja Djudjic is a multi-talented artist based in Novi Sad, Serbia. With 15 years of experience as a photographer, she specializes in capturing the beauty of nature, travel, and fine art. In addition to her photography, Dunja also expresses her creativity through writing, embroidery, and jewelry making.

Nikon expands their D750 recall to include newer cameras. Again

Jul 13, 2017

Dunja Djudjic

Dunja Djudjic is a multi-talented artist based in Novi Sad, Serbia. With 15 years of experience as a photographer, she specializes in capturing the beauty of nature, travel, and fine art. In addition to her photography, Dunja also expresses her creativity through writing, embroidery, and jewelry making.

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After two recall notices of Nikon D750, the company is now expanding the recall to include the cameras manufactured in 2016.

In July 2015 and with an update in February 2016, Nikon announced that the shutter in some Nikon D750 cameras had malfunctions. This included the cameras manufactured between October 2014 and June 2015. However, now it seems that the shutter malfunction affects the newer cameras as well, and the period covers those produced over a period longer than a year.

The updated notice on Nikon’s website states that the cameras produced from July 2015 to September 2016 are affected as well. So, in total, all the D750 cameras manufactured from July to September 2014 and from July 2015 to September 2016 may have the shutter problem:

In July 2015 and with an additional notice in February 2016, we announced that the shutter in some Nikon D750 digital SLR cameras manufactured between October 2014 and June 2015 does not function normally, sometimes resulting in shading of a portion of images. Since that time, further examination of the issue has found that the same issue may also occur with D750 cameras manufactured from July to September 2014 and from July 2015 to September 2016.

Therefore, any D750 manufactured from July 2014 to September 2016 is eligible for inspection and repair of its shutter. Please follow the instructions in the “Identifying affected products” section below to check if your camera is affected.

We sincerely apologize for any inconvenience this issue may have caused.

Please direct inquiries regarding this issue to your nearest Nikon service center.

It hasn’t been long since Nikon recalled their EN-EL15 battery due to heating and melting issues.  The third update of the recall notice doesn’t sound good at all, and I hope that at least Nikon will be working on fixing these issues in the cameras to come.

[via Nikon Rumors]

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Dunja Djudjic

Dunja Djudjic

Dunja Djudjic is a multi-talented artist based in Novi Sad, Serbia. With 15 years of experience as a photographer, she specializes in capturing the beauty of nature, travel, and fine art. In addition to her photography, Dunja also expresses her creativity through writing, embroidery, and jewelry making.

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27 responses to “Nikon expands their D750 recall to include newer cameras. Again”

  1. Yon Pol Avatar
    Yon Pol

    Hector R Guzman

  2. Duncan Gallagher Avatar
    Duncan Gallagher

    100 YEARS OLD AND STILL NOT GOT IT RIGHT

    1. Han Grevelink Avatar
      Han Grevelink

      Ford, even older, still not got it right

    2. North Polar Avatar
      North Polar

      It’s not like a supplier can give a shitty item to them or anything… Because the shutter modules aren’t made in house. ;) You need to have a valid sample of repairs to know if there is an issue or not to fix.

    3. JC Gonzalez Avatar
      JC Gonzalez

      Humankind: thousands of years old, we still haven’t gotten it right.

  3. Carl Wilson Avatar
    Carl Wilson

    Hannah Wilson

  4. Duncan Everson Avatar
    Duncan Everson

    Olly Hanks here’s the article.

  5. Dimitris Servis Avatar
    Dimitris Servis

    Selling

  6. Leighton Brock Avatar
    Leighton Brock

    Nikon just charged me £868 to sort this problem there a fucking joke no wonder sony is kicking there ass

    1. Anthony Woodruffe Avatar
      Anthony Woodruffe

      i sent mine back a couple of weeks ago, wasn’t charged a thing… were you really billed direct from Nikon UK?

    2. David Wollum Avatar
      David Wollum

      *They’re and *their … get it right!

      1. Kelly Mcfarlane Avatar
        Kelly Mcfarlane

        Well actually ‘they’re’ means they are and ”their’ means belonging to them. If you’re going to correct someone’s grammar make sure YOU get it right!!!

  7. Keow Wee Loong Avatar
    Keow Wee Loong

    If they keep on recalling their product , they will be closing down their company soon

    1. North Polar Avatar
      North Polar

      It’s not a recall, just a voluntary service. Only a small fraction of the D750’s have this issue, and they haven’t used the shutter model in any camera since the D750 came out.

  8. Sergey Morozov Avatar
    Sergey Morozov

    if your serial number is one of the affected ones, check for the black dot in the tripod socket, if it’s there your D750 has been already serviced. linked service advisory seems not to mention it, but previous one did http://www.nikonusa.com/en/service-and-support/service-advisories/i4xzkqns/Technical-Service-Advisory-for-Users-of-the-Nikon-D750.html

  9. morozgrafix Avatar
    morozgrafix

    if your serial number is one of the affected ones, check for the black dot in the tripod socket, if it’s there your D750 has been already serviced. linked service advisory seems not to mention it, but previous one did http://www.nikonusa.com/en/service-and-support/service-advisories/i4xzkqns/Technical-Service-Advisory-for-Users-of-the-Nikon-D750.htm

    1. Sarah Hipwell Avatar
      Sarah Hipwell

      Hi morozgrafix, I had my D750 fixed back in 2015 for the lens flare issue & yes it has the black dot in the tripod socket. Is the shutter problem & the lens flare related? Kind regards, Sarah

      1. morozgrafix Avatar
        morozgrafix

        Sarah, I believe this recall is for the same issue. I also got my camera fixed back in 2015 and have a black dot. It may be a good idea to call Nikon Service and find out for sure. I haven’t had time to get that done for my D750

        1. Sarah Hipwell Avatar
          Sarah Hipwell

          Thx morozgrafix, good idea. Will do & post here the response I get.

          1. Sarah Hipwell Avatar
            Sarah Hipwell

            I’ve just confirmed with Nikon UK support…any D750 could be affected with this potential shading from the shutter. Mine came up as being one of those affected when I inputted my serial number on their website. So I’m getting to get it fixed by Nikon now rather than later. Kind regards, Sarah

          2. morozgrafix Avatar
            morozgrafix

            I just got off the phone with Nikon USA support. They have explained that the issue is the same problem, just affects wider range of serial numbers. I’m not experiencing any issues with my shutter at the moment. No need to send it in. This advisory doesn’t have an expiration date and if problem occurs in the future I will be able to send my camera in at the later time. Good luck with your camera, hope you have it back in your hands soon.

          3. Sarah Hipwell Avatar
            Sarah Hipwell

            Thx again Morozgrafix, never thought to ask re an expiration date, which I’m not having any issues either at present! I think I might hold off…not really keen to be without my camera for potentially 2/3 weeks:-)

  10. Kevin Sanders Avatar
    Kevin Sanders

    Only the d750 have they had one for the d500

  11. Jordan S Avatar
    Jordan S

    If I send in my D750, then can they add some 4K and focus peaking too? Thanks Nikon!

  12. Mayank Baunthiyal Avatar
    Mayank Baunthiyal

    I sent mine in today. It was getting stuck with ERR message at least once a week, I had emailed Nikon last week and the denied a recall.l and asked to send it in for paid service. Today finally Nikon recalled mine too..

  13. Kiraatraj Ak Avatar
    Kiraatraj Ak

    Mine is already broken and now I don’t have a camera. It is all your fault. You have to give me a free one now else I will have to report this to media or your company.

  14. Reed Radcliffe Avatar
    Reed Radcliffe

    I’ve got almost 375k actuations on my D750 – the shutter sometimes sticks and I expect it to fail at any time. I hope they come out with the replacement for it soon!