GoPro are recalling its Karma Drone due to random power loss

Nov 9, 2016

John Aldred

John Aldred is a photographer with over 20 years of experience in the portrait and commercial worlds. He is based in Scotland and has been an early adopter – and occasional beta tester – of almost every digital imaging technology in that time. As well as his creative visual work, John uses 3D printing, electronics and programming to create his own photography and filmmaking tools and consults for a number of brands across the industry.

GoPro are recalling its Karma Drone due to random power loss

Nov 9, 2016

John Aldred

John Aldred is a photographer with over 20 years of experience in the portrait and commercial worlds. He is based in Scotland and has been an early adopter – and occasional beta tester – of almost every digital imaging technology in that time. As well as his creative visual work, John uses 3D printing, electronics and programming to create his own photography and filmmaking tools and consults for a number of brands across the industry.

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When GoPro announced the long awaited Karma drone, their plan was to take on DJI and beat them at their own game. Well, play has been halted completely today. Due to issues with Karma drones randomly losing power, GoPro have now issued a recall. Approximately 2,500 Karma units sold since October 23rd (basically, all of the Karmas currently out there) are affected.

GoPro do say that the power loss only happened “in a very small number of cases”, and there have been no reports of injuries or property damage as a result. But, it’s still a pretty significant risk. The last thing you want is to be flying over a mountain or lake, and suddenly have your drone drop out of the sky with no warning.

karma-drone-main

The recall was announced after we discovered that in a small number of cases, Karma units lost power during operation.  We are investigating the issue and working in close coordination with the U.S. Consumer Product Safety Commission and the Federal Aviation Administration.

– GoPro

Recalled Karma drones can be returned directly to GoPro or to wherever they were originally purchased for a full refund. At the moment, GoPro aren’t offering exchanges for a fixed model, only refunds. So, it looks like you’ll just have to buy one again whenever they fix the issue. That is, assuming you don’t go with something else before then.

After a pretty bad financial quarter, this couldn’t have gone much worse for GoPro. The Karma was delayed, then underwhelming when released, and now recalled. But, at least for Karma owners with a little buyer’s remorse, there’s now a way out.

You can find out more about the Karma recall on the GoPro website.

Did you regret buying the Karma after receiving it? Will you be getting your refund and switching to a Mavic Pro? Are you going to hold out for a “fixed” Karma and buy again? Will you be returning your drone at all or will you just keep flying and risk it? Let us know your thoughts in the comments.

[via Verge]

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John Aldred

John Aldred

John Aldred is a photographer with over 20 years of experience in the portrait and commercial worlds. He is based in Scotland and has been an early adopter – and occasional beta tester – of almost every digital imaging technology in that time. As well as his creative visual work, John uses 3D printing, electronics and programming to create his own photography and filmmaking tools and consults for a number of brands across the industry.

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2 responses to “GoPro are recalling its Karma Drone due to random power loss”

  1. adam Avatar
    adam

    this is going to kill this company that already is struggling.

  2. joe_average Avatar
    joe_average

    so not only are they fighting (and losing to) dji and sony who have more skills and resources, but now they are also tripping on their own missteps. i think their promo dept is the only thing keeping them alive. btw, my dji mavic pro and sony fdrx3000 are effing amazing! (not endorsed)