Photoshop is a complex program, so it’s “normal” to have minor bugs and small issues. But, while minor bugs are usually forgiven, deleting files, even on rare occasions, is not something that should ever happen
We’ve found a somewhat rare occasion that can delete your file – and this is not a minor issue, this is a horrible fail.
If you are on a Mac and you are using the APFS file system*, you can recreate it by following these steps. It mostly affects big PSB files, but not only those.
- Create a huge PSB file (this issue also happens with smaller files, but it’s easier to recreate with a huge file)
- Open the file in Photoshop
- Save the file
- cancel the saving process by pressing ESC or the cross in the status bar
Have a look at your source file – it’s gone. We would expect the previous version of the file to be there, but no, its gone… forever…
The good news, this is not happening on Windows or other filesystems on MAC.
Here is a video showing the bug in progress:
* why, oh, why did you do that?