The latest Windows 10 update could delete your photos, make sure to backup your files

Oct 9, 2018

Dunja Djudjic

Dunja Djudjic is a multi-talented artist based in Novi Sad, Serbia. With 15 years of experience as a photographer, she specializes in capturing the beauty of nature, travel, and fine art. In addition to her photography, Dunja also expresses her creativity through writing, embroidery, and jewelry making.

The latest Windows 10 update could delete your photos, make sure to backup your files

Oct 9, 2018

Dunja Djudjic

Dunja Djudjic is a multi-talented artist based in Novi Sad, Serbia. With 15 years of experience as a photographer, she specializes in capturing the beauty of nature, travel, and fine art. In addition to her photography, Dunja also expresses her creativity through writing, embroidery, and jewelry making.

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Windows 10 October 2018 Update started to roll out last week, but some users immediately reported that their documents were being deleted. There have been multiple complaints that the latest update has deleted documents, and this includes pictures, music, and videos among other things.

Users on Microsoft forum and on Reddit have complained about the same problem. One Reddit user writes that he lost his D:\Document folder and didn’t have a backup for it because he thought that the system upgrade should never ever touch non-system drive.

After multiple complaints, Microsoft has paused the rollout of the Windows 10 October 2018 Update (version 1809). A new update will be provided when the company resumes rolling out the latest update to customers. In the meantime, if you’ve had problems with the latest update and noticed any missing files, Microsoft advises you to contact the company directly. And if you have manually downloaded the Windows 10 October 2018 update, Microsoft advises that you don’t install it and wait until new media is available.

If you’re a Windows 10 user, I hope this update hasn’t affected your precious photos. And situations like this are a reminder that we always need to have a good backup strategy. You never know what might happen, and this case is definitely a proof.

[via The Verge]

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Dunja Djudjic

Dunja Djudjic

Dunja Djudjic is a multi-talented artist based in Novi Sad, Serbia. With 15 years of experience as a photographer, she specializes in capturing the beauty of nature, travel, and fine art. In addition to her photography, Dunja also expresses her creativity through writing, embroidery, and jewelry making.

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8 responses to “The latest Windows 10 update could delete your photos, make sure to backup your files”

  1. veryferry Avatar
    veryferry

    And this is a prime example of why I absolutely HATE forced automatic updates.

    1. Kaouthia Avatar
      Kaouthia

      Just tell Windows you’re on a metered network and nothing is forced. Problem solved.

      1. veryferry Avatar
        veryferry

        Could you tell me how to do this? And can I also go back a few updates by doing this? :P

        1. Kaouthia Avatar
          Kaouthia

          Hah, I don’t think you can undo the updates it’s already done, but if you go into your control panel on Windows 10, pick your network connection, and scroll down to the bottom, there’s an option for “Metered connection”

          “If you have a limited data plan and want more control over data usage, make this connection a metered network. Some apps might work differently to reduce the data usage when you’re connected to this network”.

          Now it just tells me when updates are available, and I tell it when I want to download them. It does hinder some other apps, though. Like OneDrive won’t automatically sync. But mostly it’s not a problem.

          1. veryferry Avatar
            veryferry

            Ah. I don’t think this will work on my desktop, since it’s not on wifi but via cable. Thanks tho!

      2. Daris Fox Avatar
        Daris Fox

        Actually not quite true, Windows will still force critical updates down on a metered connection. Windows has changed the rules of engagement for updates, if you have multiple PCs on the network they will all update from each other and if you set up GPO rules they’re often ignored under Home/Pro.

        1. Kaouthia Avatar
          Kaouthia

          Well, it hasn’t forced any updates on me.

  2. Daris Fox Avatar
    Daris Fox

    It was also pulled from the servers, you’re about 5 days too late.