This couple gets empty boxes instead of a $7,000 Sony A1 camera they ordered

May 27, 2021

Dunja Djudjic

Dunja Djudjic is a multi-talented artist based in Novi Sad, Serbia. With 15 years of experience as a photographer, she specializes in capturing the beauty of nature, travel, and fine art. In addition to her photography, Dunja also expresses her creativity through writing, embroidery, and jewelry making.

This couple gets empty boxes instead of a $7,000 Sony A1 camera they ordered

May 27, 2021

Dunja Djudjic

Dunja Djudjic is a multi-talented artist based in Novi Sad, Serbia. With 15 years of experience as a photographer, she specializes in capturing the beauty of nature, travel, and fine art. In addition to her photography, Dunja also expresses her creativity through writing, embroidery, and jewelry making.

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A couple of photographers from Alamosa, Colorado recently bought the most expensive empty boxes ever. The couple ordered a brand new Sony Alpha A1 from Amazon, paid over $7,000 and waited two months for the package to arrive. And when it finally did – there was nothing but empty camera boxes.

YouTube video

Bill and Kelly Chiles do a lot of side gigs of photographing sports, senior photos, and weddings. In March this year, they ordered the Sony A1 from Amazon because they wanted to step up their game. “We love the extra frame rate. It’s a 50-megapixel camera,” Bill told The Denver Channel. They ordered the $400 memory card and the $6,500 camera and their package was shipped in April.

However, when it finally arrived, Bill noticed that something was wrong. “When I came home to open it up, I thought ‘oh, this doesn’t feel right,’” Bill explained. The package contained two camera boxes, and both were reportedly completely empty. Scammers usually put bricks and rocks in boxes, but this one apparently didn’t bother.

Bill and Kelly were shocked after they received the empty boxes instead of the package they paid over $7,000. Bill said they’d heard of it happening with third-party deliveries, but never Amazon. If it makes you feel any better, Bill, it does happen with Amazon, too.

An even bigger shock came when the couple tried to get a refund. Bill said that Amazon insisted that the camera had been verified, and the refund request was denied. They went through a whole range of emotions: shock, disbelief, disappointment, anger… But they didn’t give up.

The UPS tracking label provided the Chiles’ with the proof they needed. It listed the weight of 2 lbs, whereas the Sony A1 they ordered weighs 3.22 lbs. What they also found suspicious is that the same camera model is listed for thousands of dollars less on websites like OfferUp. The couple filed a police report, disputed the credit card charge, and reached out to the media. They even emailed Jeff Bezos. Eventually, they received a reply from Amazon reading: “Once the dispute investigation is resolved, we’ll be able to process your refund.”

When The Denver Channel asked Bill what he thought had happened here, he responded: “I think they got ripped off. Somebody in Amazon blew it, in my opinion, and they’re just trying to cover their position.” He and Kelly are disappointed in Amazon, wondering “if there’s any integrity in that company anymore.”

[via PetaPixel]

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Dunja Djudjic

Dunja Djudjic

Dunja Djudjic is a multi-talented artist based in Novi Sad, Serbia. With 15 years of experience as a photographer, she specializes in capturing the beauty of nature, travel, and fine art. In addition to her photography, Dunja also expresses her creativity through writing, embroidery, and jewelry making.

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2 responses to “This couple gets empty boxes instead of a $7,000 Sony A1 camera they ordered”

  1. Phillip Avatar
    Phillip

    That’s why you should buy from a local dealer ..stop giving Amazon all your money what’s the point you still have to pay sales tax

  2. Christopher Engell Avatar
    Christopher Engell

    Sorry THIS HAS HAPPENED MANY TIMES! That surprises me as just go on Youtube and there are a few photographers that this happened! But they got rocks or bricks, this almost seams like Sony shorted the product and not Amazon but the shipping weight is the fact that no camera was in the box! Since this has happened from Amazon they should require anything over $2K cameras that someone confirm the contents inside with video just like FedEx does when you insure a costly package! But Amazon is a super fast paced company you get written up if you take a few too many seconds longer than Amazon states it should take!! Amazon evil company GO LOCAL YOU PAY THE SAME!!