Adobe is cutting availability to older versions of some Creative Cloud apps

May 10, 2019

John Aldred

John Aldred is a photographer with over 20 years of experience in the portrait and commercial worlds. He is based in Scotland and has been an early adopter – and occasional beta tester – of almost every digital imaging technology in that time. As well as his creative visual work, John uses 3D printing, electronics and programming to create his own photography and filmmaking tools and consults for a number of brands across the industry.

Adobe is cutting availability to older versions of some Creative Cloud apps

May 10, 2019

John Aldred

John Aldred is a photographer with over 20 years of experience in the portrait and commercial worlds. He is based in Scotland and has been an early adopter – and occasional beta tester – of almost every digital imaging technology in that time. As well as his creative visual work, John uses 3D printing, electronics and programming to create his own photography and filmmaking tools and consults for a number of brands across the industry.

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Adobe has posted a short but to the point blog post stating that many older versions of Creative Cloud applications will be removed, limiting availability to only the two most recent major versions of each (except for Acrobat – which will only allow the latest version) and their minor updates. This is an attempt, Adobe says, to help keep users updated with the latest features as well as ensure critical bug fixes and security updates are applied.

A Creative Cloud subscription offers numerous benefits, including frequent product updates with new features and capabilities, critical bug fixes and important security updates. We recommend all customers use the latest release of Creative Cloud for optimal performance and benefits.

Please note that going forward, Creative Cloud customers will only have direct download access (from the Creative Cloud Desktop app and Adobe.com) to the two most recent major versions of Creative Cloud desktop applications.*

Focusing our efforts on the latest two major releases of Creative Cloud applications, which the vast majority of Adobe customers are already using, will further enable us to develop the features and functionality most requested by customers and ensure peak performance and benefits across Windows and Mac operating systems. Business customers in need of an older version of a Creative Cloud application should contact their IT Administrator to see if one is available.

*Exception: Only the most recent version of Adobe Acrobat is available for download.

Adobe blog

From Adobe’s position, it’s a logical decision to make. At some point, you have to let the old versions go and stop supporting them, but for users, this isn’t necessarily a good thing.

Yes, you do get those bug fixes and security updates, but many users choose to use older versions of the software due to features suddenly disappearing in newer versions, or the newer versions are simply buggy and won’t run on their system.

Sometimes they’re working as part of a team, and need to retain backwards compatibility for collaborating with CS6 users (which is no longer available to download through the Adobe Creative Cloud app). Or perhaps they really need Adobe Encore (yes, some people still need physical DVDs).

This isn’t the first time Adobe has had to remove previous versions of software, either. Last year, they had to remove several versions of Premiere Pro due to Dolby licensing issues, which caused a lot of upset for many video editors.

Adobe doesn’t say what has prompted this decision, but could it be something similar? Too many hassles with older license issues?

The good news is that if you have already downloaded and installed older versions of Creative Cloud apps, they will still continue to run just fine. But you won’t be able to get them now if you didn’t have them already. So, don’t uninstall them if you think you’ll ever need them in the future.

In other news, the $9.99/mo 20GB CC Photography plan appears to be back again and available through the Adobe website.

[via Pro Video Coallition]

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John Aldred

John Aldred

John Aldred is a photographer with over 20 years of experience in the portrait and commercial worlds. He is based in Scotland and has been an early adopter – and occasional beta tester – of almost every digital imaging technology in that time. As well as his creative visual work, John uses 3D printing, electronics and programming to create his own photography and filmmaking tools and consults for a number of brands across the industry.

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5 responses to “Adobe is cutting availability to older versions of some Creative Cloud apps”

  1. Piotr Avatar
    Piotr

    This is ridiculous. We are now more and more seeing the shadow side of the subscription model.

    If I have to stand with one foot in jail by keeping a VM around with shady cracked older versions just so I can export or render out older files without spending a day fixing conversion issues first (caused by features and plugins that were removed, changed text composition algorithms in InDesign, general conversion errors and so on), if conversion is even supported, or just to even master DVDs which clients regularly demand, then what’s the point of still paying Adobe every month?

    Why should I pay more money in the long run than buying every single one of their products and every single update would have cost me before the subscription model, but with the advantage of being allowed to keep my software, if I then end up being forced to go the piracy route anyway if I want to keep reliable access to my files and features?

    And with most new features being features for Adobe to allow them to sell more stuff to us (be it stock photos, cloud storage, templates, what have you) and real innovation already coming from others (if it wasn’t for Serif/Affinity, we’d never see pro graphics software from Adobe on iPad, if it wasn’t for 3D LUT Creator, we wouldn’t know what control over color in an image can mean), I feel more and more like a cow being rented out to their shareholders to be milked, than a creative.

    This no longer makes sense. I would recommend that everyone starting out in the creative industry strongly consider alternatives like Affinity Photo/Designer/Publisher, Sketch, Capture One Pro, Luminar, OnOne Photo Pro, PhotoMechanic, DaVinci Resolve Studio and others that do not take their customers files hostage first and then ruthlessly kill those hostages, nor bloat systems with useless background processes, do not pressure clients more and more into using their cloud storage (guess why LR Mobile still has no local WiFi sync option?), respect their privacy and do not spy on them with excessive telemetry (though Capture One is a smaller-scale offender in this regard as well), and don’t do borderline braindead stuff like developing photo management and web layout software in slow scripting languages (LR in Lua and Muse in Flash/AIR).

    I used to really like Adobe software, but these days, they are just working hard towards becoming the new Lotus or Quark. I certainly will be migrating away from their products as quickly as possible and recommend others do as well.

  2. Xystren Avatar
    Xystren

    Adobe is just going to shoot them self in the foot, of their own prolonged imminent death.

    I have historical files from pre-CS versions – I don’t have the time, nor the inclination to convert/upgrade these files because something is *ALWAYS* lost in the conversion and I’m spending a day just checking and rechecking an output file to make sure it is correct for output. Mostly I’m working with InDesign and Premier Pro when I encounter these issues. Heck, I have CC 2018.2 to CC2018.3 cause and break issues (eg table of contents/figure lists, etc) that suddenly stop working, or start putting them into the wrong order – It a bug that was introduced in the new versions, but does it get fixed? Nope, because they are trying to cram their cloud services, stock photo, and other revenue streams down my throat. How can a simple table of content feature (which has been in the software since before I started using it) which is a core feature be less of a priority than some obscure feature that no one uses?

    and I love Adobe’s solution to those issues, down grade to the previous versions when that functionality worked as it should – really?

    Software as a Subscription (SaS) model made me cringe at the first thought of it. Just like the way “pay for support” came in in the mid ’90s (remember the 1-900 support lines? $5.99 the first minute, and 1.50/min thereafter?). Why should I have to pay for support on your software that I purchased that doesn’t work as as advertised? But the consumer accepted it. Just like we have been forced into SaS.

    It has been a long and slow decline in software and software support. Adobe is going to hang themselves just like many other tech companies.have in the past.

  3. leslie_nicole Avatar
    leslie_nicole

    I can understand how this makes sense for Adobe, but for someone who creates Photoshop brushes to sell, I need older versions of Photoshop so that customers with older versions can use the brushes. I usually make a version in CS2 and CS6. I’ve been having an assistant who has these versions installed to make my brushes, but I’d like to have the ability to do it myself. I wish Photoshop had the ability to save brushes for backwards compatibility so we wouldn’t have this problem or the need to have older versions installed.

    1. Swap Avatar
      Swap

      Yes, plus new versions have bugs and some color variation when we open old files. Adobe should keep old versions as before in the Creative Cloud App.

  4. Antikapitalista Avatar
    Antikapitalista

    The article is nonsense. There Adobe does not support older versions; once Adobe releases a new version, that becomes the only supported version, the old one is immediately abandoned and you are supposed to upgrade, and if there are errors in the older version that you want to be corrected, you are supposed to upgrade.
    Once Adobe releases a new version, it stops caring about older versions, unless it wants to cover up a licensing scandal,..