Sony pulls a7/R III firmware v2.0 from its website, issues include “camera stop working”

Dec 9, 2018

Udi Tirosh

Udi Tirosh is an entrepreneur, photography inventor, journalist, educator, and writer based in Israel. With over 25 years of experience in the photo-video industry, Udi has built and sold several photography-related brands. Udi has a double degree in mass media communications and computer science.

Sony pulls a7/R III firmware v2.0 from its website, issues include “camera stop working”

Dec 9, 2018

Udi Tirosh

Udi Tirosh is an entrepreneur, photography inventor, journalist, educator, and writer based in Israel. With over 25 years of experience in the photo-video industry, Udi has built and sold several photography-related brands. Udi has a double degree in mass media communications and computer science.

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Firmware releases are a good thing. But sometimes they come at a price (this we why we recommend never to upgrade firmware unless you have an issue that is solved in the firmware release notes). Sony’s latest release for the A7/R III brought better AF, bracket shooting in silent mode, and something that many people have been waiting for. It unlocked all autofocus modes for adapted lenses with the Sony LA-EA3 mount adapter. This was a big thing since many Sony users are using Canon, Sigma or other 3rd party lenses.

But, after using the new firmware some users started reporting that they are having issues with some memory cards. Apparently, that was a real issue and Sony pulled back their update. DPreview spotted a message on the Sony UK site explaining the pullback by the need to fix two issues:

  1. In rare cases, your α7R III or α7 III model may stop functioning while writing RAW data onto an SD card that has already been used multiple times.
  2. With the α7R III, taking a picture while using the Auto Review function may occasionally cause the camera to stop responding.

Sony promises a fix by mid-December, and until then urges Sony A7/R III to use the following precautions:

  1. Before taking new pictures, backup your data and format the memory cards in both slots on the camera, or use a new memory card.
  2. Ensure the Auto Review function is off when taking pictures.

[via dpreview]

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Udi Tirosh

Udi Tirosh

Udi Tirosh is an entrepreneur, photography inventor, journalist, educator, and writer based in Israel. With over 25 years of experience in the photo-video industry, Udi has built and sold several photography-related brands. Udi has a double degree in mass media communications and computer science.

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2 responses to “Sony pulls a7/R III firmware v2.0 from its website, issues include “camera stop working””

  1. Rob Hall Avatar
    Rob Hall

    Ruh roh!

  2. Doug Walkey Avatar
    Doug Walkey

    Great! I’d expect them to do no less. They’ve noted a problem and are fixing it. That what quality, conscientious companies do… Just like Canon, Nikon, Pentax and Olympus have done in the past.