Wedding client: “my fiancée died, can I get a refund?”; Videographer: “life’s a b**ch”

Dunja Đuđić

Dunja Djudjic is a multi-talented artist based in Novi Sad, Serbia. With 15 years of experience as a photographer, she specializes in capturing the beauty of nature, travel, concerts, and fine art. In addition to her photography, Dunja also expresses her creativity through writing, embroidery, and jewelry making.

We’ve heard of nightmare photographers before, but here’s one of the most bizarre story I’ve heard so far. Three months before he was supposed to get married, Justin Montney’s fiancée suddenly died. Since the wedding was not going to take place, he asked the wedding videographer for a refund. But what he got was public bullying, “Life’s a b**ch, Justin” and “We hope you sob and cry all day for what would have been your wedding day.”

Justin’s bride-to-be, Alexis, tragically lost her life to a car accident in February this year. The wedding was supposed to take place on 23 May, and Justin had reportedly paid $1,800 upfront for video services. After the tragedy, he reached out to Copper Stallion Media, the company that was supposed to film the event. He told KRDO that he sent multiple requests, but the company kept refusing to give him or Alexis’ family a refund. They even told him that they could “extend his service to his next wedding,” as Justin told Denver 7.

In an interview with Denver 7, Justin said that the contract he signed said that his payment was non-refundable. However, he believes that the company should honor his request considering that the circumstances were beyond his control. After his requests were allegedly rejected multiple times, he left negative reviews on Copper Stallion Media’s The Knot page. This led to other people leaving them negative feedback on social media. And this is where it got messy.

Copper Stallion Media redirected its business website and Yelp page to justinmontneywedding.com and justinmontney.com. Multiple sources write that they kept posting details of the case, including emails, media coverage, voice messages and so on. At the time of writing this, both domains only feature a YouTube clip of Disillusioned, a song by A Perfect Circle. Per FStoppers, this is one of the posts that were on the website before A Perfect Circle took over:

“Justin Montney then contacted the failing news station, KRDO in Colorado Springs, CO to tell his story. In the news story he admits that the contract was non-refundable but says we should give the money back due to the circumstance. Life is a bitch, Justin.”

This past Saturday, Copper Stallion Media shared a post on Facebook writing:

“Today would have been the day where we would have filmed Justin and Alexis’ wedding. After what Justin pulled with the media stunt to try and shake us down for a refund we hope you sob and cry all day for what would have been your wedding day.”

The post is now deleted, but Kennzie Duncan managed to save a screenshot. “This ‘company’ deleted their Facebook page after posting THIS and are suing the Justin for defamation,” she writes.

– Please share this post to help bring a bright light to this situation! -I cannot even express in words how angry I…

Posted by Kennzie Duncan on Monday, May 25, 2020

But wait, there’s more. Alex Murphy, a former employee at Copper Stallion Media, revealed some details about the company. Speaking to Denver 7, he said that he worked for them as a videographer in 2019. He says he found the job on Craigslist, but left the company because they refused to pay him.

When he got his final paycheck, it was nearly three months since he quit, Alex told Denver 7. Even when he did get it, it came from Organized Weddings, LLC and a Las Vegas address: and Copper Stallion Media is based in Texas.

Furthermore, he said that he never spoke to anyone on the phone when he got the job with Copper Stallion Media, and concluded: “Whoever is in charge of Copper Stallion Media is confident enough that they can reset without any damages.”

But there’s even more. In a Reddit post, other folks shared their experiences with Copper Stallion Media. The company appears to be connected with Organized Weddings, LLC, which is linked to Jesse J. Clark. Back in 2013, he was sued by the Massachusetts Attorney General for scamming 90 couples. He reportedly took the money and never delivered any videos.

At the time of writing this article, Copper Stallion media’s website and Facebook page are unavailable, while the Instagram account has been made private.

[via FStoppers]


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Dunja Đuđić

Dunja Đuđić

Dunja Djudjic is a multi-talented artist based in Novi Sad, Serbia. With 15 years of experience as a photographer, she specializes in capturing the beauty of nature, travel, concerts, and fine art. In addition to her photography, Dunja also expresses her creativity through writing, embroidery, and jewelry making.

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10 responses to “Wedding client: “my fiancée died, can I get a refund?”; Videographer: “life’s a b**ch””

  1. Dave Kee Avatar

    Weddings and funerals. The two biggest wastes of money in a lifetime.

  2. Ron Snyder Avatar

    What was agreed to and signed upon in the contract ?

    1. Amanda Vieira Avatar

      Doesn’t matter cause it’s a scam. He has multiple lawsuits against him.

  3. Matt Nicki Lautemann Avatar

    What a horrible thing to say to anyone—let alone a guy mourning the loss of his fiancé. Sounds like these fools will soon be parting with their money, and probably any future work with that kind of nastiness. It’s not as if they are the only videographers out there. ?

    1. Amanda Vieira Avatar

      That’s the thing. They never work. It’s a scam.

  4. Madara Avatar

    These people are about to find out how the Internet works. I would issue a prompt refund and apologize for being an ass. Even if your policy is no refunds, you refund in this case.

  5. Mauro Luna Avatar

    There was an article about the same “no refund” issue, the judge sided with the client because the payment was for services rendered, and there was no service received. I wonder what wording the contract used.

  6. Stephan Hughes Avatar

    That’s unfortunate for the would be couple. Sounds like the videography “company” is little more than a scam.

  7. timothyf7 Avatar
    timothyf7

    State DOJ should get involved!