A major part of being a working photographer is spent managing your business and tending to your client’s questions, concerns, feedback, etc…For the most part, this aspect of professional photography isn’t the worst thing in the world, but there always seems to come a point when you find yourself working with a problem client that is too demanding, too irrational, or too cheap to even make doing the job worth it.
Luckily, those types of clients are generally the exception, but knowing how to recognize the situation and stop it by saying “No.” before you get too involved is always a good skill to have in your bag of tools. Of course, no one likes having the type of conversation where someone is getting fired (be it the client firing you or you firing the client), but sometimes it’s a necessary step to maintain prosperity in your business and your mental health.
Listen as Ted Forbes, from the Art of Photography, shares some invaluable advice on how to handle “problem clients” and why sometimes the clients aren’t the ones to blame.
[ via Imaging Resource ]