Pixsy: “No data was breached, but still change your password”

Last well, the anti-image theft platform Pixsy sent an email to its users prompting them to change their passwords after certain security issues. As it turned out, it wasn’t a phishing scam, it was a legit email from Pixy themselves. After reporting about the issue, DIYP reached out to Pixsy to see what was going on. We have heard back and as it appears, you have nothing to be afraid of. Your data is still safe.

“I can clarify that there was no data breached, and no passwords or customer information was exposed to outside parties, a Pixsy spokesperson told SIYP in an email. “We have verified this by examining our access logs.”

“We discovered a potential issue while doing a security audit of our systems and acted swiftly to ensure that we addressed the issue so that it couldn’t be used in the future.

As no data was exposed, there was no explicit need for us to invalidate the passwords, but we decided to proceed this way out of best practice.”

Here is the email I got from Pixsy after they spotted the security issue:

You are still invited to change your password. If you got the same email as the one above, you can do it by clicking on the ink in the email body. Since Pixsy has invalidated all passwords, you’ll also be asked to set up a new one if you visit the website and try to log in.