A couple bought an $800 Nikon P1000 for bird photography. And when it broke – the company could do nothing to fix it. Even though the camera was bought at Walmart, Nikon considers it to be “gray market gear” and won’t repair it, leaving the couple with a “$800 paperweight.”
Nikon no longer offers international warranty for lenses and accessories
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Nikon has announced that it will no longer offer an international warranty for its interchangeable lenses and accessories. This goes for both F-mount and Z-mount lenses, as well as mount adapters, speedlights, and other Nikon accessories you may have in your arsenal.
Nikon is ending is free D600 sensor “dust” repair service in January 2020
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Back in 2014, Nikon issued a technical service bulletin over “dust” issues with the D600 DSLR. It was an issue that Nikon initially seemed to deny existed but then replaced the D600 with the D610 less than 13 months later. But then, shortly after that, in February 2014, Nikon finally admitted there was a problem with the D600 and issued the service advisory offering free repairs – even if the warranty had expired.
Not too long after that, China even ordered Nikon to stop selling the D600 within the country. And later in 2014, Nikon was finally just replacing D600 bodies with D610s for many owners who had been involved in a class-action lawsuit. Now, Nikon is finally ending that free repair programme.
Canon is offering free CarePAK Plus with free accidental damage repair on the EOS R and most DSLRs
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It’s all you need, really. Your shiny new EOS R is sitting on your desk next to your computer while you edit images. You reach over to grab your Wacom pen and, oops! You forgot about that mug of coffee and now your camera’s a sticky wet dead mess.
But you’re in luck because you got 13 months of free CarePAK Plus service with accidental damage cover when you bought it. Canon are offering it as an incentive to buy a new camera; Either the EOS R or one of a selection of their current model DSLRs. So, if you’ve been on the fence, maybe this can tip things a little for you.
Nikon repairs may be invalidating your insurance and future warranty
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So, this is an interesting one and not something I’ve come across before. But a British photographer we spoke to reports having had serial numbers in his Nikon lenses changed after sending them in to be repaired by Nikon Professional Services in the UK.
He says that Nikon told him they sometimes have to replace the part which contains the serial number. However, this may invalidate your insurance or future warranty when numbers no longer match up. Especially if Nikon isn’t providing any documentation for the new number or even telling you that it has a new one.
Sigma will repair or replace your hurricane-damaged gear under warranty [updated]
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Sigma has recently announced that they will replace or repair any of their equipment damaged in the recent hurricanes. So, in case your Sigma gear has been damaged or destroyed by hurricane Harvey, Irma, or Maria, you’re entitled to have it replaced or repair for free. The conditions are that the gear is still under warranty and that you send it for the repair/replacement by December 31, 2017.
The story of Photographer who’s upset with Sony’s customer support
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Every story has two sides. Here is one side of one story. This story is about Amir Zakeri and his Sony A7SII. Amir uploaded a video to YouTube where he is complaining about how Sony’s treating him (and his camera). Here is the story according to Amir:
Canon told me my 24-70mm f/2.8L II was beyond repair. I asked for it back and fixed it myself
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I was shooting some images of the icebergs on the black sand beach by the Jökulsárlón Glacier Lagoon, Iceland with a rental EF 24-70mm F2.8L II. Iceland is notorious for being windy, and while I was shooting there was blowing winds carrying ocean spray and water splashes all over me and my camera + lens.
Unfortunately, it seemed that sea water got into the lens either from the autofocus switch, the “weather seal”, or the extended barrel when you zoom out. After a short while, the lens stopped autofocusing and I got errors about connecting to the camera.
Here Is What A Sony A7S Looks Like After Dipping In Lava
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If you thought that the Sony A7S was weather proof think again. It obviously can’t cope even with the simplest of Lava streams.
Photographer Amanda Stevens was demoing some products at Samy’s Camera in Pasadena CA. She spotted this bitten-to-death camera. [luckily, this is not her camera]. As part of the store’s effort to convince customers to purchase an extended warranty, they have a few cameras on display that have made it to hell and back. Samy’s stuff told Amanda that this specific A7S was unfortunate enough to come across a hot lava stream.
Canon May Be Making Customers Pay for Its Own Design Flaws
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Last week, it was revealed that the Canon 1D X and 1D C had some manufacturing issues involving autofocusing in subfreezing temperatures. Apparently now, Canon Rumors has been given documents from an internal source with information that may have just brought a darker side of the camera making giant.
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