[editor’s note: we got this letter from our reader Jeffrey George. It resonates true. If you look at the reviews on the apple store or the play store, you’ll find quite a few disappointed customers. I am bringing this letters as is]

I love how GoPro continues to promote their cameras being used in theses beautiful and remote places. GoPro updated their remote app for controlling the camera with a new app called Capture. GoPro requires a login that they claim only needs entered every 30 days, but if the app updates in the background or you logout, you can’t use the App. Forget to login before your trip, you won’t be able to use the App. There is no bypass when there is no internet. I specifically bought my GoPro to use my smart phone as a controller, worked until the new app update.

This requirement to use the internet to use their product is so contrary to why I bought a GoPro. I expected to use their products everywhere. Why would they disable a working feature?

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