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Service Advisory

Canon recalls some EOS R10 bodies over “loud noises”

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Canon has issued a recall over some Canon EOS R10 (buy here) bodies. Canon hasn’t said much about the issue except to say that some users have experienced a “loud noise” when the built-in popup flash fires. They describe it as a “bachi” sound – whatever that means. Update: Canon USA’s announcement clarifies this as a “crackling” sound.

Despite the service notice being posted to the Canon Japan website, this doesn’t only affect EOS R10 cameras sold in Japan. It appears to be a global issue, as a notification has also popped up on the Canon USA website since I started writing this post. The serial number checker also exists on Canon’s global website, not a regional one.

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Sony releases service advisory for the Sony FE 16-35mm f/2.8 GM lens

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Sony Japan has issued a service advisory for their 16-35mm f/2.8 G Master series lens. From what I can make out of the Google-translated advisory, the camera appears to lock up when an affected lens is attached, and the screen no longer displays properly.

Judging by the range of serial numbers targeted by the advisory, there are potentially around 22,500 lenses affected – assuming they’ve produced the lenses without any breaks in the number sequence. But, Sony will fix it for free.

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Fujifilm issues service advisory over GFX 100 shutter lock mechanism

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Fujifilm has issued a service advisory for the recently announced Fuji GFX 100, citing issues with the “Lock” function on the side shutter located on the vertical grip. According to the advisory, some GFX 100 bodies have an issue which prevents the lock mechanism from functioning, to prevent accidental shots being taken when that button is not in use.

Included in the service advisory is a range of serial numbers for potentially affected bodies. I say potentially as Fuji note that some bodies have already had the issue addressed before being sold and are not affected. So they say to contact your local Fuji support/service centre to confirm.

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Sigma issues product advisory for its 70-200mm f/2.8 Sports and 60-600mm f/4.5-6.3 lenses

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Sigma has announced a product advisory for their Sigma 70-200mm f/2.8 DG OS HSM Sports and Sigma 60-600mm f/4.5-6.3 DG OS HSM Sports lenses. Sigma states that they “have found a phenomenon whereby when pressing the shutter button on the camera body, it may occasionally stop operating and not respond to the reoperation.”

A new firmware update is being offered free of charge, for those with affected lenses, however, it’s not one that you can update yourself. Normally, you’re able to upload new firmware through the dock, but this time you have to send it back to Sigma.

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Nikon recalls popular batteries over potential heating & melting issues

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The Nikon EN-EL15 battery has been used in most of Nikon’s mid-range cameras since the release of the D7000. It’s still used in many of today’s popular Nikon DSLRs including the D500, D610, D750 and D810. Now Nikon have issued a voluntary recall on the EN-EL15 battery. It’s due to a short circuit that may potentially cause them to overheat and melt.

Now, don’t worry, your cameras probably aren’t likely to turn into a Galaxy Note 7. Nikon say that there only 7 confirmed incidents worldwide, so far. So, this is a voluntary recall. But, if you do have an affected battery, it sounds like it’s worth sending it in.

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