Last April, Apple launched its self-repair service for residents of the USA. The service allows users to receive tools and spare parts directly from Apple in order to be able to repair their devices themselves. A handy solution for the tech-savvy who want to save a little money when their iPhone inevitably needs something fixed. In December, the service was extended across Europe.
In theory, it’s a great idea, and it seemed Apple was finally taking right-to-repair seriously. French regulators, however, disagree, citing “deceptive marketing and programmed obsolescence”. The issue stems from Apple’s practice of tying replacement parts to individual device serial numbers – which essentially changes nothing except to put the liability for the repair on the user rather than Apple itself.
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