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Couple who defamed photographer over album cover ordered to pay over $1,000,000

Aug 1, 2017 by John Aldred 15 Comments
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It seems common these days for people to lash out on social media when things don’t go their way. With phrases like “the customer is always right” thrust in our faces daily, it’s no surprise. A few have a sense of entitlement beyond contracts and agreements. But this kind of action can easily backfire, as this couple discovered.

When wedding clients Andrew and Neely Moldovan balked at photographer Andrea Polito’s $150 photo album cover fee, they were hoping to get a freebie. Two and a half years later, the whole ordeal has cost them $1.08 million, a Dallas County ruled on Friday.

[Read More…]

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photographer accused of charging for album cover closer to win defamation trial

Aug 7, 2016 by Udi Tirosh 13 Comments
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A year and a half ago we picked up a story off of NBC, where a couple (the Moldovan) claimed that their wedding photographer (Andrea Polito) held them hostage unless they paid extra charges for album cover (you can read our original story here). That was a big story, and the unique situation spread through the media like a wildfire. It was picked up by all the major photography blogs, some major non photography blogs and a few other media outlets.

The story resurfaced when Polito made a statement about her side of the story and later filed a defamation suit against the couple demanding a jury trial and a sum between $200,000 and $1,000,000.

Well, the trial hasn’t even started, but preliminary actions are definitely in favor of Polito.

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You should not feed your Wedding photographers, Brides Magazine says

Feb 4, 2016 by Udi Tirosh 64 Comments
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It seems like magazines just declared open season on photographers. After Vogue declares that you should not even hire a wedding photographer,  now Brides Magazine says that you should not feed your wedding photographer.

In a piece by wedding planner Sandy Malone named Which Vendors Do You Have to Feed at Your Wedding? Sandy asks which of the wedding vendors the bride and groom need to feed? Aside from the trivial “check your contract” advice, Sandy has some specific guidelines.

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Angry Brides and Grooms Board A ‘Justice Bridal Bus’ To Confront Their Wedding Photographer

Dec 1, 2015 by Udi Tirosh 2 Comments
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TV show A Current Affair was contacted by several angry newlyweds who claimed that Australian wedding photographer Justin Hollow ruined their special day for them. Current Affair did what any TV show would do: put all the brides (wearing their wedding gowns) on a bus and go to confront the photographer.

According to the video, some of the newlyweds never received their photos, a year after the wedding, some were bullied because they were “not smiling correctly” and other were entitled for a refund and never got it.

According to A Current Affair, when Justin was confronted by the newlyweds, he threatened them that he would delete their photos and report them to the police.

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Photographer Accused Of Charging For Album Cover Now Goes To Defamation Trial With The Client

Apr 12, 2015 by Udi Tirosh 29 Comments
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UPDATE: this story is now under trial, you can read the latest update here.

Remember that couple – the Moldovans – who said that their photographer – Andrea Polito – made them pay extra for an album cover? The photographer since came forward with her version of the story showing evidence that she suggested the couple a free cover (and actually went above and beyond for the couple). Many news outlets, though, did not follow up on the story to vindicate Polito. And sadly, even if they did, telling a story about a photographer that is doing good is not as exciting as a photographer who is mistreating their clients and the follow up did not get as much attention.

Obviously Polito’s business took a major hit during those event and now she is seeking justice with the Moldovans. In a filing made to Dallas county Polito is asking for a jury trial for a sum between $200,000 and $1,000,000.

[Read More…]

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Album Cover Fee Story Followup – An Open Letter From The Photographer

Jan 21, 2015 by Udi Tirosh 25 Comments
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UPDATE: this story is now under trial, you can read the latest update here.

A few days ago we covered a story about a couple in dispute with a photographer over ‘Album Cover Fees’. The story went incredibly viral getting coverage on around the blogosphere (dailymail, NBC 5, Petapixel, dpreview and DIYP were among the outlets who covered the story). In all this coverage (us included) there was no deep response from the photographer mentioned. Recently she posted an open letter which we are sharing here with her permission.

This is a classic he-said-she-said story and we are not taking any sides. We do think that it is important not to have the (serious) allegations unanswered, and for the sake of balance and giving Polito a fair chance to comment. We are also sharing the letter that came from Polito prior to the thing going viral that one of the commenter’s to the original story uploaded. [Read More…]

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Couple Pays for Wedding Photographer, Then Asked For Additional ‘Album Cover’ Fees

Jan 17, 2015 by Udi Tirosh 88 Comments
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UPDATE: This story went under trial, which has now ended. Polito won and The court ordered the Moldovans to pay Polito $1.08 million. you can read the latest update here.

Imagine getting a coffee at Starbucks, paying at the cashier and then when coming to pick it up, being asked for an extra buck as cup fees. A similar situation is at the heart of a dispute between newlyweds: Andrew and Neely Moldovan and wedding photographer Andrea Polito.

The couple got married in October and apparently had a pleasant wedding. They told NBC 5 that they signed a $6,000 contract with Andrea Polito which included a “40 page 8.5×12 Storybook Album with up to 80 images“. Surprisingly when asking for their photos, the photographer requested an additional photo-album-cover-fee with the cheapest one costing $150.

[Read More…]

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Why The Non-Refundable Photography Deposit Is A Myth

Aug 22, 2014 by Jeff Guyer 65 Comments
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Advice below was inspired by the excellent post The Myth of the Non-Refundable Deposit by legalphotopro.com.

About a year ago I received an email with some bad news from a client. “Dear Jeff– I just wanted to let you know that Gwen and Peter have called off their engagement and will not be getting married in September. The news comes as quite a shock to us, but Gwen claims it’s for the best and we’ve always trusted her judgment. I apologize for the short notice, but we just found out less than 48 hours ago. I would like to stop by later this week and pick up a refund of our deposit…” There was a bit more after that, but it was just a blur. My attention was focused squarely on four words– “refund of our deposit.” [Read More…]

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Udi Tirosh: from diyphotography.netUdi Tirosh is an entrepreneur, photography inventor, journalist, educator, and writer based in Israel. With over 25 years of experience in the photo-video industry, Udi has built and sold several photography-related brands. Udi has a double degree in mass media communications and computer science.

Alex Baker: from diyphotography.netAlex Baker is a portrait and lifestyle driven photographer based in Valencia, Spain. She works on a range of projects from commercial to fine art and has had work featured in publications such as The Daily Mail, Conde Nast Traveller and El Mundo, and has exhibited work across Europe

David Williams: from diyphotography.netDave Williams is an accomplished travel photographer, writer, and best-selling author from the UK. He is also a photography educator and published Aurora expert. Dave has traveled extensively in recent years, capturing stunning images from around the world in a modified van. His work has been featured in various publications and he has worked with notable brands such as Skoda, EE, Boeing, Huawei, Microsoft, BMW, Conde Nast, Electronic Arts, Discovery, BBC, The Guardian, ESPN, NBC, and many others.

John Aldred: from diyphotography.netJohn Aldred is a photographer with over 20 years of experience in the portrait and commercial worlds. He is based in Scotland and has been an early adopter - and occasional beta tester - of almost every digital imaging technology in that time. As well as his creative visual work, John uses 3D printing, electronics and programming to create his own photography and filmmaking tools and consults for a number of brands across the industry.

Dunja Djudjic: from diyphotography.netDunja Djudjic is a multi-talented artist based in Novi Sad, Serbia. With 15 years of experience as a photographer, she specializes in capturing the beauty of nature, travel, and fine art. In addition to her photography, Dunja also expresses her creativity through writing, embroidery, and jewelry making.

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