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Nikon Repair

Couple’s $800 from Walmart camera breaks, Nikon says it’s “gray market” and won’t repair it

Jul 30, 2021 by Dunja Djudjic 295 Comments
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A couple bought an $800 Nikon P1000 for bird photography. And when it broke – the company could do nothing to fix it. Even though the camera was bought at Walmart, Nikon considers it to be “gray market gear” and won’t repair it, leaving the couple with a “$800 paperweight.”

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Nikon USA has opened back up its repair service – but not for walk-ins

Jun 18, 2020 by John Aldred Add Comment
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After Nikon shut down its repair services in the USA and Canada in March, Nikon USA has reopened its service centre, but only for mail-in customers, not walk-in customers over the counter. This is expected to change as measures are put into place to protect both their staff and customers.

As a result of COVID-19, an announcement on the Nikon USA website says that there is a longer turnaround time than usual and that delays should be expected.

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Nikon has suspended camera repair services in the USA and Canada

Mar 23, 2020 by John Aldred Add Comment
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If you’re a Nikon shooter based in the USA or Canada and your gear goes down over the next few weeks, you’re going to have a wait on your hands to get it back up and running – not that most of us will have jobs to go shoot anyway. Nikon USA has announced that it has closed down its camera repair service and are currently not accepting equipment.

This follows an announcement a few days ago that Nikon Canada had also suspended their repair service as well as Nikon Pro Services (NPS) loaners. Nikon Australia has also closed its Sydney Office and their Service Centre, although they are still accepting deliveries by courier only.

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Nikon is about to make it a lot more difficult to get your camera repaired

Dec 10, 2019 by Dunja Djudjic 20 Comments
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Nikon is soon killing its authorized third-party repair program. Starting from early 2020, more than a dozen repair shops will come down to only two facilities at the ends of the US. This way, the Authorized Repair Stations will become non-authorized and likely lose access to official parts and software. Therefore, you will need to mail your gear directly to Nikon, no matter where you live.

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Nikon repairs may be invalidating your insurance and future warranty

Aug 31, 2018 by John Aldred 4 Comments
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So, this is an interesting one and not something I’ve come across before. But a British photographer we spoke to reports having had serial numbers in his Nikon lenses changed after sending them in to be repaired by Nikon Professional Services in the UK.

He says that Nikon told him they sometimes have to replace the part which contains the serial number. However, this may invalidate your insurance or future warranty when numbers no longer match up. Especially if Nikon isn’t providing any documentation for the new number or even telling you that it has a new one.

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Udi Tirosh: from diyphotography.netUdi Tirosh is an entrepreneur, photography inventor, journalist, educator, and writer based in Israel. With over 25 years of experience in the photo-video industry, Udi has built and sold several photography-related brands. Udi has a double degree in mass media communications and computer science.

Alex Baker: from diyphotography.netAlex Baker is a portrait and lifestyle driven photographer based in Valencia, Spain. She works on a range of projects from commercial to fine art and has had work featured in publications such as The Daily Mail, Conde Nast Traveller and El Mundo, and has exhibited work across Europe

David Williams: from diyphotography.netDave Williams is an accomplished travel photographer, writer, and best-selling author from the UK. He is also a photography educator and published Aurora expert. Dave has traveled extensively in recent years, capturing stunning images from around the world in a modified van. His work has been featured in various publications and he has worked with notable brands such as Skoda, EE, Boeing, Huawei, Microsoft, BMW, Conde Nast, Electronic Arts, Discovery, BBC, The Guardian, ESPN, NBC, and many others.

John Aldred: from diyphotography.netJohn Aldred is a photographer with over 20 years of experience in the portrait and commercial worlds. He is based in Scotland and has been an early adopter - and occasional beta tester - of almost every digital imaging technology in that time. As well as his creative visual work, John uses 3D printing, electronics and programming to create his own photography and filmmaking tools and consults for a number of brands across the industry.

Dunja Djudjic: from diyphotography.netDunja Djudjic is a multi-talented artist based in Novi Sad, Serbia. With 15 years of experience as a photographer, she specializes in capturing the beauty of nature, travel, and fine art. In addition to her photography, Dunja also expresses her creativity through writing, embroidery, and jewelry making.

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