Less than two weeks after it was proudly announced, and just several days after hitting the shelves, the Japanese company is suspending the sale of the “small, stylish, entry-level camera body”.
According to a statement released today by Olympus, a faulty manufacturing step is to blame, and it is working to fix the issue.
The company apologized and asked that customers who already received their E-M10 Mark II get in touch.
“In the case of installing a replacement lens of plastic mount on the camera body, we find that there are things the lock is easy to come off”, the Google translation of the statement reads.
It sounds as if Olympus has not yet found a solution for the problem, but it says it is aiming to resume sales towards the end of September.
For those already in possession of the new camera Olympus added a toll-free number and asked that they be contacted.
The statement does not mention if all cameras were affected or how the company will go about dealing with faulty cameras already sold, but the fact that they have released a statement so quickly, admitting there’s a problem, is a fresh change.
Canon and Nikon have both encountered manufacturing issues with recent models, but they took their sweet time to acknowledge that there’s a problem.
Perhaps Nikon’s fiasco with the oily D600 is what got Olympus to respond so quickly in this case.
If you got your hands on a E-M10 Mark II, please let us know if you’ve encountered any mount-related issued and how your inquiry with Olympus pans out.
[via Digi-came Info]