Album Cover Fee Story Followup – An Open Letter From The Photographer

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A few days ago we covered a story about a couple in dispute with a photographer over ‘Album Cover Fees’. The story went incredibly viral getting coverage on around the blogosphere (dailymail, NBC 5, Petapixel, dpreview and DIYP were among the outlets who covered the story). In all this coverage (us included) there was no deep response from the photographer mentioned. Recently she posted an open letter which we are sharing here with her permission.

This is a classic he-said-she-said story and we are not taking any sides. We do think that it is important not to have the (serious) allegations unanswered, and for the sake of balance and giving Polito a fair chance to comment. We are also sharing the letter that came from Polito prior to the thing going viral that one of the commenter’s to the original story uploaded. [Read more...]

Couple Pays for Wedding Photographer, Then Asked For Additional ‘Album Cover’ Fees

Imagine getting a coffee at Starbucks, paying at the cashier and then when coming to pick it up, being asked for an extra buck as cup fees. A similar situation is at the heart of a dispute between newlyweds: Andrew and Neely Moldovan and wedding photographer Andrea Polito.

The couple got married in October and apparently had a pleasant wedding. They told NBC 5 that they signed a $6,000 contract with Andrea Polito which included a “40 page 8.5×12 Storybook Album with up to 80 images“. Surprisingly when asking for their photos, the photographer requested an additional photo-album-cover-fee with the cheapest one costing $150.

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Why The Non-Refundable Photography Deposit Is A Myth

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Advice below was inspired by the excellent post The Myth of the Non-Refundable Deposit by legalphotopro.com.

About a year ago I received an email with some bad news from a client. “Dear Jeff– I just wanted to let you know that Gwen and Peter have called off their engagement and will not be getting married in September. The news comes as quite a shock to us, but Gwen claims it’s for the best and we’ve always trusted her judgment. I apologize for the short notice, but we just found out less than 48 hours ago. I would like to stop by later this week and pick up a refund of our deposit…” There was a bit more after that, but it was just a blur. My attention was focused squarely on four words– “refund of our deposit.” [Read more...]